2026 Police request form

The National Police Chiefs Council (NPCC) have released an updated national form for requesting 3rd party materials (this form supersedes […]

Redaction for online viewing

We have recently received several emails from practices reporting that patients have been able to view information online that should […]

Texting, emailing and messaging patients and service users – NHSE guidance

NHSE have released guidance for contacting patients by text or email. It includes guidance for patients who are concerned they […]

Proxy access for health and care services

NHSE have published updated guidance about proxy access to records here. This document defines a consistent approach to granting and […]

Ambient Voice Technology Self-Certified Supplier Registry

NHSE have recently published a registry of AVT suppliers (also know as ambient scribes). The registry is designed to support […]

View or update registers

Please click here to access or update the Caldicott Guardian, Senior Information Risk Owner, Information Asset Owner registers and the […]

Reflective practice

Please see this recent publication by NHSE regarding reflective practice. The guidance helps patients and service users understand how their […]

DCB0160 Clinical Risk Management for AI Products – Support for Practices

In response to the requirement for a DCB0160 (Clinical Risk Management) prior to deploying AI products, N3i and the ICB […]

SARs update

There is an increasing concern about the level of Data Subject Access Requests that many healthcare organisations are receiving, driven […]

iConnect – update

We understand that iConnect have reissued their documentation to practices after confirming further assurances regarding their DTAC and DSPT. The […]