Category: Blog
Accessing NHS Mail from abroad
As set out here, with effect from 10th February 2023 users wishing to access NHS Mail from abroad must have […]
Information Incident Reporting
The Data Security and Protection Toolkit includes a tool for reporting data security incidents to the Information Commissioner’s Office, the […]
Medical Examiners – access to records
This document sets out some of the potential ways in which staff in the new role of Medical Examiners can […]
Sharing Data with the Police
Noted that NHSx have recently updated their guidance on sharing information with the police. This is a very useful resource taking […]
Using CDs
A couple of queries from N3i engineers working out at practices this week around the use of CDs in practices […]
Claiming for damages and distress
I know that many practices receive requests for damages due to occasional lapses in Data Protection. Often these claims, accompanied […]
Legal Privilege
Information communicated between lawyers and their clients is covered by the concept of Legal Privilege and cannot be released under […]
Staff inappropriate access to records
A rather unusual story here but at the heart of it is another example of staff access the records of another […]
Power of Attorney
This is a subject that comes up in questions quite frequently. This is the best reference that I’ve seen which covers the […]
Passwords
Read this article about using three random words as a way to generate good passwords. I know that passwords are always an […]
Inaccurate Clinical System Audit Logs
Back in May 2022 one of our local Practice Managers called to say there was an issue with the clinical […]
AccuRx and Clinical System Audits
An incident recently at a local GP Practice has highlighted the potential for inaccurate system audit logs to be generated. […]
Retention periods
We quite often get questions about retention periods, for documents ranging from patient records, to finance agreements, to CCTV files. […]
Working overseas
For users wanting to work overseas they must ensure that the guidance contained is followed, particularly the points about physical […]
Age Issues around Children and Young People
We often get queries about age related issues such as proxy access to records and online services. This document is an […]
Yorkshire & Humber Care Record
The Yorkshire & Humber Care Record (YHCR) is being rolled out to GP Practices across our area over the coming months and […]
SystmOne internal messaging system
This blog looks at the use and misuse of the messaging system which is built into SystmOne. I am going to […]
Firearms
Recent government guidance has now established (as of November 2021), that GP’s will be expected to complete a standardised “medical […]
CCTV Systems – a cautionary tale
A GP Practice in our area recently had an issue with a CCTV system that they have kindly agreed I […]
Change of Name on Clinical System
We have had several specific queries in the last few weeks relating to the issue of change of name. The […]
Staff as patients
Recently I asked practice managers about how they deal with the situation where staff are registered as patients. It was […]
Privacy notice
It is a requirement of UK GDPR that organisations have in place a way to inform individuals about how their […]
Gillick competency and Fraser guidelines
Gillick competence is the principle we use to judge capacity in children to consent to medical treatment. Fraser guidelines are […]
The Freedom of Information Act
I suspect that many GP Practices are not fully aware of the potential impact that FoIA could have on them […]