Author: Sarah
Redaction for online viewing
We have recently received several emails from practices reporting that patients have been able to view information online that should […]
Texting, emailing and messaging patients and service users – NHSE guidance
NHSE have released guidance for contacting patients by text or email. It includes guidance for patients who are concerned they […]
Proxy access for health and care services
NHSE have published updated guidance about proxy access to records here. This document defines a consistent approach to granting and […]
Ambient Voice Technology Self-Certified Supplier Registry
NHSE have recently published a registry of AVT suppliers (also know as ambient scribes). The registry is designed to support […]
December 2025 update
General Blog – Reflective practice – N3i Information Governance – This provides guidance for patients to help them understand how […]
View or update registers
Please click here to access or update the Caldicott Guardian, Senior Information Risk Owner, Information Asset Owner registers and the […]
Reflective practice
Please see this recent publication by NHSE regarding reflective practice. The guidance helps patients and service users understand how their […]
November 2025 update
General Blog – SARs update – Considering ‘reasonable and proportionate’ searches, as outlined by the new Data Use and Access […]
DCB0160 Clinical Risk Management for AI Products – Support for Practices (new products added 20.05.26)
In response to the requirement for a DCB0160 (Clinical Risk Management) prior to deploying AI products, N3i and the ICB […]
SARs update
There is an increasing concern about the level of Data Subject Access Requests that many healthcare organisations are receiving, driven […]