Author: Sarah
GP reprimand from ICO
The ICO have taken action against Staines Health Goup GP surgery after excessive medical history of a terminally ill patient was sent to […]
Insurance reports guidance
The Access to Medical Reports Act 1988 gives individuals specific rights over medical reports written about them by a doctor […]
GMC email scam
We have been asked to pass on the following message: We have received a number of reports regarding phishing emails […]
January 2026 update
AI General Reminders Court Orders The Freedom of Information Act – N3i Information Governance
2026 Police request form
The National Police Chiefs Council (NPCC) have released an updated national form for requesting 3rd party materials (this form supersedes […]
Redaction for online viewing
We have recently received several emails from practices reporting that patients have been able to view information online that should […]
Texting, emailing and messaging patients and service users – NHSE guidance
NHSE have released guidance for contacting patients by text or email. It includes guidance for patients who are concerned they […]
Proxy access for health and care services
NHSE have published updated guidance about proxy access to records here. This document defines a consistent approach to granting and […]
Ambient Voice Technology Self-Certified Supplier Registry
NHSE have recently published a registry of AVT suppliers (also know as ambient scribes). The registry is designed to support […]
December 2025 update
General Blog – Reflective practice – N3i Information Governance – This provides guidance for patients to help them understand how […]