Information Governance Update – 10 August 2022

Inaccurate Clinical System Audit Logs

Back in May 2022 one of our local Practice Managers called to say there was an issue with the clinical […]

AccuRx and Clinical System Audits

An incident recently at a local GP Practice has highlighted the potential for inaccurate system audit logs to be generated. […]

Retention periods

We quite often get questions about retention periods, for documents ranging from patient records, to finance agreements, to CCTV files. […]

Accelerating Patient Online Access – 2 March 2022

Working overseas

For users wanting to work overseas they must ensure that the guidance contained is followed, particularly the points about physical […]

Age Issues around Children and Young People

We often get queries about age related issues such as proxy access to records and online services. This document is an […]

IG Webinar on patient online access – 1 February 2022

Yorkshire & Humber Care Record

The Yorkshire & Humber Care Record (YHCR) is being rolled out to GP Practices across our area over the coming months and […]

SystmOne internal messaging system

This blog looks at the use and misuse of the messaging system which is built into SystmOne. I am going to […]

IG Webinar on patient online access – 21 December 2021

Firearms

Recent government guidance has now established (as of November 2021), that GP’s will be expected to complete a standardised “medical […]

IG Webinar on patient online access to records – 30 November 2021

CCTV Systems – a cautionary tale

A GP Practice in our area recently had an issue with a CCTV system that they have kindly agreed I […]

Information Governance update – 28 September 2021

Change of Name on Clinical System

We have had several specific queries in the last few weeks relating to the issue of change of name. The […]

Staff as patients

Recently I asked practice managers about how they deal with the situation where staff are registered as patients. It was […]

Privacy notice

It is a requirement of UK GDPR that organisations have in place a way to inform individuals about how their […]

Information Governance update – 11 May 2021

33. Data Protection Impact Assessments