January 2026 update

Posted by: Sarah - Posted on:

AI

  • Accurx scribe Clinical Risk Management (DCB0160) documentation is now available on request from N3i.dpo@nhs.net.
  • GP AI Tools Request Form – Fill in form (this is only a live link for N3i customers who recieved our update by email) – The final DCB0160 from our current list is underway (for Tortus scribe) and we need to know from practices which AI tools they would like us to provide a DCB0160 for next. Please complete the GP AI Tools Request Form to let us know which AI tools your practice is interested in using. The practice will be under no obligation to use the tools mentioned, but by understanding where practice interest lays, we can provide the CSO support for those tools that have the most interest expressed. You can already request the DCB0160 documentation from us for Heidi Health, Anima Document Management and Accurx scribe. (We have already shared this MS Form with our named IG lead in each practice but are widening the distribution due to a low response rate. Thank you to everyone who has responded so far.)
  • Blog – Ambient Voice Technology registry – NHSE have published a self-certified registry of ambient scribes, designed to support adoption of AVT across the country. Any scribe tools that are requested in the form above will need to be on this list before we can support with a DCB0160.

General

  • Blog – Proxy access – This link is to recently updated guidance from NHSE about providing proxy access to medical records.
  • Blog – Texting, emailing and messaging patients – This NHSE document includes guidance for patients who are concerned they are receiving scam messages, as well as guidance for practices regarding how to deal with objections and when they can be overridden.
  • Blog – Redaction for online viewing – This outlines the requirements for redacting online access to records in the same way that a practice would redact for a SAR. Please ensure your practice has robust redaction policies to ensure patients are not being granted online access to 3rd party information, or information that may cause serious harm.
  • Blog – 2026 Police request form – Last week we received a new 3rd party material request form that the police should now be using. It comes with guidance for 3rd parties to help them consider what to release and includes information about redaction and who else may view the material.

Reminders

  • You may find these previously published blogs useful as we have received several queries about them recently:

Court Orders

The Freedom of Information Act – N3i Information Governance