Proxy access for health and care services

Posted by: Sarah - Posted on:

NHSE published the Proxy Information Standard in 2025, providing updated guidance about proxy access to records.

There is an expectation that at least the GP partners, safeguarding lead, Caldicott Guardian and practice manager have read and understood the standard and implementation guidance.

This document defines a consistent approach to granting and managing proxy access to
digital services with 3 core aims:

  • increase the quality and safety, not quantity, of proxy access
  • enable patients to be meaningfully supported in their care through proxy access
  • enable patients and proxies to have a consistent and equitable experience of care.

This should be read alongside the implementation guidance.

All practice staff granting and managing proxy access should align to the standard.